Return and Refund Policy

Tatical Fishing Return and Refund Policy

At Tatical Fishing, we strive to ensure our customers' satisfaction with all purchases made on our website. Our return and refund policy is drawn up in accordance with the current Consumer Protection Code. Below, we detail your rights and obligations when making online purchases with us:

Consumer rights:

  1. Right to Information : You have the right to receive clear, accurate and transparent information about the products and services offered, including price, characteristics, delivery times and return policies.
  2. Right to Regret : You have the right to withdraw from the purchase within 7 days of receiving the product, without the need for justification.
  3. Right to Return : If the product is defective or does not comply with the information provided, you have the right to request a return and refund.
  4. Right to Exchange : If the purchased product is defective or defective, you have the right to demand an exchange for another of the same type, in perfect conditions of use.
  5. Right to Warranty : You have the right to claim the legal warranty for durable products, according to the period stipulated by the manufacturer or supplier.

Consumer Duties:

  1. Data Verification : Before finalizing the purchase, it is your duty to carefully check the order data, including quantity, model, size, color and delivery address.
  2. Preservation of Product Integrity : It is your duty to preserve the integrity of purchased products, keeping them in appropriate conditions until the return process is completed.
  3. Cooperation in the Return Process : When requesting a return, it is your duty to cooperate with the instructions provided by Tatical Fishing for returning the product, including proper packaging and shipping by secure means.

Return and Refund Procedure:

  • If you wish to return a product, please contact us at contato@taticalfishing.com , providing the order number and reason for return.
  • After the return is approved, you will receive instructions on how to proceed with shipping the product.
  • Once we receive the returned item and inspect it, we will process the refund in accordance with legal provisions and inform you of the status of your refund request.

Contact: For more information about our return and refund policy, please contact us by phone 14-997062553 or email contato@taticalfishing.com . We are available to help you!

Address for Returns: Tatical Fishing Av Salim Antonio Curiati, 927 Avaré - SP, CEP 18701-230 Brazil